Refund Policy

Smashbud offers refunds under the following conditions: • Within 14 days of purchase • For unused subscription periods • For technical issues preventing service use • For billing errors or unauthorized charges Refunds are processed to the original payment method.

To request a refund: 1. Contact us at smashbudapp@outlook.com 2. Provide your account email and purchase details 3. Explain the reason for your refund request 4. Wait for our review (typically 2-3 business days) We aim to process approved refunds within 5-7 business days.

The following are not eligible for refunds: • Used or partially used subscription periods • Promotional or discounted purchases • Virtual items or credits already consumed • Accounts terminated for Terms of Service violations

We may consider refunds outside standard eligibility in cases of: • Extended service outages • Major platform changes • Exceptional circumstances (evaluated case-by-case) Contact us to discuss special circumstances.